FAQS

Can I customize my package? 

Of course! We want to create the best experience for you event, we can customize the following: 

• Backdrops

• Envelopes

• Template

 

What backdrop is available? 

Our standard backdrop includes a white or black 8 x 8 backdrop with Frame. However,  we can customize one for you event and we have array of colours.

 

Is your set up time included? 

We arrive 30-60 minutes prior to the contracted start time.

 

Do I get a copy of the pictures?

OF COURSE! With our print packages everyone gets a copy, and all our booths share digital copies through a QR code on the spot. You will receive a link to the gallery for your event 24hrs with a passcode to view all the photos at your leisure. 

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Is your event outside of Toronto?

No Problem! Travel costs to apply for events located outside of the Greater Toronto Area based on KMS.

 

Have an event coming up?

We would love to capture the moments are your event! Book with us directly through our website booking page (insert link) or send us an Email or Instagram direct message.

 

Last minute booking?

 We get it, things can get hectic planning an event, while In the Moment usually encourages clients to book at least 2-4 weeks in advance. We can accommodate for last minute bookings the same week of your event for an additional $50 dollars.

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Payment procedures

All bookings are subject to a 50% deposit and must be paid to secure your event. The remaining balance is to be paid 5 days before your event. All events booked the same week are required to pay in full. 
 

Cancellations

Bookings are to be cancelled within 10 days of your event, which you will be eligible for a full refund. If your event is cancelled under the 10 days of your event, then you will NOT be eligible for a partial or full refund.

 

Want more time with the photobooth?

Of course! In the moment is happy to stay *in the case there is not another event*. However, there is an additional cost of 100 per hour extra.